Frequently Asked Questions (FAQs)
Are your prices in US dollars?
Yes. If you prefer a different currency, Paypal will allow you to use the equivalent value in your currency when you check out.
Do you make custom products, or offer custom options on your pedals?
No, all pedals are sold as advertised.
Do you have a distributor?
No, all pedals are sold direct from this website.
Is there tracking available for shipped orders?
Yes, you will receive an email with the tracking number when the order has shipped.
What is the lead time for your pedals?
All pedals available for purchase are ready to ship. Shipment typically happens within three business days.
Do you ship internationally?
Yes. Shipping costs will automatically update when entering your shipping info.
Will I be charged a customs fee?
Countries outside of the USA and Canada may charge customs fees upon delivery. It is up to you to look up your country's customs procedures.
Do you still make a certain pedal?
Only pedals on the main page can be purchased. Past projects can be found on the Archive page. Pedals on the Archive page are not available for purchase.
When will a pedal be back in stock?
We will keep the product page updated with the latest release information. If there is no date posted, check the page again later.
Do you take pre-orders or reservations?
No, we only sell what inventory we have in stock on a first come, first serve basis.
Do you offer artist discounts?
We currently do not offer artist discounts.
Please refer to the FAQs above. Our email is: firstname.lastname@example.org