Frequently Asked Questions (FAQs)

  • Do you make the P15 preamp?

Yes. All pertinent information is available on the product page.

  • Are your prices in US dollars?

Yes. If you prefer a different currency, Paypal will allow you to use the equivalent value in your currency when you check out.

  • Do you make custom products, or offer custom options on your pedals?

No, all pedals are sold as advertised.

  • Do you have a distributor?

No, all pedals are sold direct from this website.

  • Is there tracking available for shipped orders?

Yes, Paypal provides the tracking info via email. It can also be viewed on paypal.com if you have a paypal account. The tracking information may take a few days to update. If the tracking does not update after a week, please send us an email.

  • What is the lead time for your pedals?

All pedals available for purchase are ready to ship. Shipment typically happens within three business days.

  • Do you ship internationally?

Yes. Shipping costs will automatically update when entering your shipping info.

  • Will I be charged a customs fee?

Countries outside of the USA and Canada may charge customs fees upon delivery. It is up to you to look up your country's customs procedures.

  • Do you still make a certain pedal?

Only pedals on the main page can be purchased. Past projects can be found on the Archive page. Pedals on the Archive page are not available for purchase.

  • When will a pedal be back in stock?

Typically I will update the product page for when a pedal will be in stock. If there is no info, check back later for updates.

  • Do you take pre-orders or reservations?

No, I only sell what inventory I have in stock on a first come, first serve basis.

  • Do you offer artist discounts?

I currently do not offer artist discounts. I offer my pedals at the lowest prices possible.

Contact

Please refer to the FAQs above. Our email is: sales@broughtonaudio.com

©2020 Broughton Audio - Hand made effect pedals

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