Frequently Asked Questions (FAQs)

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• Are your prices in US dollars?

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Yes. If you prefer a different currency, Paypal will allow you to use the equivalent value in your currency when you check out.

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• Do you make custom products, or offer custom options on your pedals?

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No, all pedals are sold as advertised.

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• Do you have a distributor?

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No, all pedals are sold direct from this website.

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• Is there tracking available for shipped orders?

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Yes, you will receive an email with the tracking number when the order has shipped.

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• What is the lead time for your pedals?

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All pedals available for purchase are ready to ship. Shipment typically happens within three business days.

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• Do you ship internationally?

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Yes. Shipping costs will automatically update when entering your shipping info.

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• Will I be charged a customs fee?

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Countries outside of the USA and Canada may charge customs fees upon delivery. It is up to you to look up your country's customs procedures.

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• Do you still make a certain pedal?

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Only pedals on the main page can be purchased. Past projects can be found on the Archive page. Pedals on the Archive page are not available for purchase.

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• When will a pedal be back in stock?

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We will keep the product page updated with the latest release information. If there is no date posted, check the page again later.

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• Do you take pre-orders or reservations?

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No, we only sell what inventory we have in stock on a first come, first serve basis.

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• Do you offer artist discounts?

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We currently do not offer artist discounts.

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Contact

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Please refer to the FAQs above. Our email is: sales@broughtonaudio.com

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