Frequently Asked Questions (FAQs)

  • Do you make the P15 preamp?

Yes. This will become available for direct purchase later in 2019. There will be no pre-orders or wait lists--they will only be available for direct purchase on the website. The product page will have all pertinent information. Please hold all inquiries for this product until the page is launched as many of the details are not yet available.

  • Are your prices in US dollars?

Yes. If you prefer a different currency, Paypal will allow you to use the equivalent value in your currency when you check out.

  • Do you make custom products, or offer custom options on your pedals?

No, all pedals are sold as advertised.

  • Do you have a distributor?

No, all pedals are sold direct from this website.

  • Is there tracking available for shipped orders?

Yes, Paypal provides the tracking info via email. It can also be viewed on paypal.com if you have a paypal account.

  • What is the lead time for your pedals?

All pedals available for purchase are ready to ship. Shipment typically happens within three business days.

  • Do you ship internationally?

Yes. Shipping costs will automatically update when entering your shipping info.

  • Do you still make a certain pedal?

Only pedals on the main page can be purchased. Past projects can be found on the Archive page. Pedals on the Archive page are not available for purchase.

  • When will a pedal be back in stock?

Typically I will update the product page for when a pedal will be in stock. If there is no info, check back later for updates.

  • Do you take pre-orders or reservations?

No, I only sell what inventory I have in stock on a first come, first serve basis.

Contact

Please refer to the FAQs above. Our email is: sales@broughtonaudio.com

©2019 Broughton Audio - Hand made effect pedals

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